iPhones these days are encountering various problems, and this could be annoying if you have bought a phone recently. While syncing your iPhone with iTunes, you could get various errors and one among those is Error 13019. This error occurs, when you are trying to sync your iPhone with iOS 3 or later versions. Usually, Error 13019 prevents syncing.
The products with Error 13019 include:
- iPhone
- iPad
- iPod touch
- iTunes 8 for Mac and Windows
- iTunes 9 for Mac and Windows
Solution
Let us now check the errors and the procedures to rectify those errors.
First, download the latest version of iPhone here. Now update your older version to this latest version. Often updating to the latest version should solve your problem.
Syncing with Music
If the problem still persists and you encounter the error while syncing music, follow the steps below.
- Open the iTunes and there you can see a section “Devices” on the left hand side.
- Under this, select the iPhone,
- Now, click on the Music tab at the top.
- Now, choose “Selected Playlists” under the Sync Music option.
- Now, you can deselect the Voice Memos Playlist.
- Now, you can click on “Apply” and then “Sync”.
If you are still having troubles and the above process does not work for you, then try checking for duplicate voice memos in the iTunes library and the device. Delete the duplicates, if there are any and click on Sync.
New Account
If you are still having troubles with this, then login to the new admin user and then try syncing.
In order to create the new admin user, follow the steps below for different Operating Systems.
MAC OS X
If you are on Mac OS X, then you should follow the steps below:
- Select the System Preferences from the Apple Menu
- Now In View Tab, select Accounts.
- Now click on + symbol to create a new account.
- Now enter a name, short name and password for the new Account.
- Now, in order to make the user admin, check the checkbox “Allow user to administer this computer”.
- Now, click on Create Account.
- Once you have created a new account, log out and then log into the new account with new credentials.
For Windows
The following steps are applicable to Windows XP, Windows Vista and Windows 7 Operating Systems.
- First, you will have to select Control Panel from the start menu.
- Here, you have to click on user accounts.
- Now select the option “Create a new account”.
- Now go through the on-screen instructions to finish the process.
- Now that you have created you new account log off from here.
- Now again log into new account with the new credentials.
If creating the new account does not cause any error, then the problem might be with the some other content, which has been downloaded. Let us now check the errors caused while syncing other content.
Syncing with other content
- If the cause of the error is other content, then all you need to do is to follow the same procedure discussed above. Here the only exception is, to deselect the content that prevents the sync.
- Now deselect one kind of content and try syncing.
- You will have to carry on with this until you have no errors while syncing.
- Finally, you will have to deselect Apps.
Following the above methods should set you free from Error 13019 and you should successfully sync your iPhones to iTunes.
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