Complete Guide to Facebook Fan Pages

Facebook fan pages are a great way to promote a business, and an important part of any social media marketing plan. Creating a basic page isn’t that complicated, but creating a page that fans will like, share, and engage with is a bit trickier.
Below, we’ll cover how to set up your fan page, finding great apps to use, creating custom content, and more, followed by a roundup of some great fan pages created by some leading companies.

Building Your Page

Building your actual page is fairly straightforward. Finding the actual place to create a new page is the trickiest part (here’s the link, you can also access it from Facebook’s help pages). Select the appropriate type of page you want to create and then name your page. When you click on the type of page, you’ll be given a dropdown menu to further categorize your page.

As soon as you’ve set up your new page, you’ll want to go in and set the permissions so that only admins can see the page until you’re finished building it. Do this under the “Manage Permissions” page after you’ve clicked on “Edit Page”. This way you can feel free to play around with how your page looks and works without worrying about fans seeing it.

Fill in the Basic Information form (which varies depending on what type of page you’ve created) with as much information as you want to share. Don’t forget to add your website and email address. Add a profile picture, too. Generally, this picture should be either your logo or product image, or a headshot if the page is for a freelancer or artist.

Apps

Once the basic information is filled out for your page, it’s time to take a look at your apps. Click on the “Apps” link and you should see a number of apps already loaded (Events, Photos, Video, Links, Notes, and Discussion Boards). If you know that you won’t want to use any of these apps, go ahead and remove them now. It’s better to remove them if you aren’t going to include any content, as it makes your page look less finished if you have empty tabs.


You can also browse more apps from this page (the link is at the bottom). This takes you to the apps directory, where you can browse by category or search for specific apps. Refer to the list you made when planning your page and track down the apps you want to use. This is easiest to do using the search function.
Here’s a partial list of commonly used apps on fan pages:

• Welcome Tab: This app creates a special “Welcome” tab that you can set to be the tab visitors land on when they come to your page.
• Involver RSS Feed: This app, which has both paid and free versions, lets you post RSS feeds from your blog directly to your fan page. Involver has a number of other free and paid apps, too.
• TabFusion Flickr: The TabFusion Flickr app lets you add a tab to your page that showcases your Flickr sets and collections. They also offer apps for other photo services, music, YouTube, and blogging platforms.
• North Social Volunteer: This app is great if you’re setting up a page for a non-profit or community organization. It lets visitors to your page determine how, when, and where they want to volunteer.
• North Social Fan Offer: Use this app to offer your fans a special discount or offer from your fan page. North Social also offers a large number of other apps for fan pages.
• Friend2Friend Sweepstakes & Contests: This app lets you create and manage a variety of giveaways and contests on your fan page. The entry form even allows for photo uploads, and can require users to “like” the page before being able to enter.
• PageLever: PageLever is another app that helps you create a custom Welcome tab for your page.

Custom Tabs

Custom tabs are a great way to add your own content to your fan pages. There’s only so much you can do with the pre-defined tabs Facebook pages come with. But Facebook’s FBML app lets you add virtually any custom content you want.


There are a couple of options for creating custom tabs. You can hand-code FBML tabs yourself (not a big deal if you know basic HTML and CSS), or you can use one of the many services out there that let you build pages visually (or create them from templates). The Welcome Tab apps mentioned above are two such services. But there’s also FaceItPages, SplashTab, Hubze, and Pagemodo. Many of these services are paid (some are fairly expensive), so weigh the pros and cons of each against your specific needs before making a decision.

Publish Your Page

Once you’ve finished customizing your page and all your content, don’t forget to reset your permissions so that anyone can see your page. Facebook should be showing you a warning message at the top of your page that says it’s not yet published, and giving you the option to do so. Otherwise, go back to the “Manage Permissions” page to make your page public.

Getting Fans

Once you have your Facebook page set up, you’ll want to start getting some fans. The first thing to do is to share your page with your own contacts. Use the “Suggest to Friends” button to send out a message to the friends you have that might be interested. You can also import contacts from your email account to let customers and contacts know about your new page, regardless of whether you’re friends with them on Facebook.
While it can be tempted to send out new suggestions on a daily or weekly basis, resist the urge. Suggesting your page once or maybe twice to your friends is fine, but anything more than that is going to come across as spam.
Make sure you also include a “Like” button on your website and blog, to make it easy for those who visit either to fan you on Facebook. You might send out an occasional Tweet about your new page, too.
Another way to get fans is to make sure that you consistently post interesting content to your page, not just promotional messages. Running a contest or giveaway is another great way to get new fans. The key is to be engaging, and make it a fun experience for all involved.

Maintaining Your Page

Don’t let your page grow static. Send out regular status updates, to start with. Encourage fans to post photos or videos of your product or something related to your company. Run contests and giveaways to keep your current fans engaged.
You also need to monitor the activity on your page. If you allow fans to post to your wall, make sure you monitor those posts for spam, and delete any inappropriate messages. The same goes for your discussion boards, if you have them. It’s important to maintain a professional image on your fan page, and that sometimes requires you to delete comments or block people who consistently post inappropriate or inflammatory things. It’s a good idea to include something about your policy for deleting content posted by others on your info page or elsewhere, to prevent misunderstandings.

Examples of Great Facebook Fan Pages

Here are a couple dozen examples of really great Facebook Pages.

Jeff Dunham

Official Link

Livescribe

Official Link

Cranium

Official Link

Starbucks

Official Link

PixInk

Official Link

Coach

Official Link

Adobe

Official Link

Dunkin’ Donuts

Official Link

Redbull

Official Link

Green Day

Official Link

Rachel Zoe

Official Link

Skittles

Official Link

Porsche

Official Link

Harley Davidson

Official Link

Zappos

Official Link

YouTube

Official Link

iTunes

Official Link

Windows Live Messenger

Official Link

Playstation

Official Link

McDonald’s

Official Link

Reese’s

Official Link

Xbox

Official Link

Burberry

Official Link

Target

Official Link

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